Dealer of the Year Award


THANK YOU!

Thank you to all of our Clients for helping us achieve these great awards and accomplishments! We would also like to thank all of our associates for their hard work and effort, as well as our partners at Cadillac for all of their support and efforts.

We look forward to continuing to offer the BEST Cadillac Sales and Service Experience in our area, as we have since 1916!

Delaware Cadillac Sales Volume achievements include:

  • We are the # 1 Volume selling new Cadillac Dealer in the entire Philadelphia Sales District the last 5 Years in a row ('20, '21, '22, '23, '24)
  • We are the # 1 volume selling V-Series and Blackwing new Cadillac dealer in the North East U.S. 2 Years in a row ('23, '24)
  • We are the # 1 volume selling CT4-V Blackwing dealer in the entire United States - and World ('24)
  • (all sales achievement statuses confirmed by Cadillac account representatives)


DELAWARE CADILLAC - 2021 CADILLAC NATIONAL MASTER DEALER AWARD WINNER

Delaware Cadillac is one of only 40 Dealers, out of ALL Cadillac Dealerships nationally, to receive the 2021 Cadillac National Master Dealer Award.

DELAWARE CADILLAC - 2020 CADILLAC NATIONAL DEALER OF THE YEAR & MASTER DEALER AWARD WINNER

Delaware Cadillac is one of only 20 Dealers, out of ALL Cadillac Dealerships nationally, to receive the 2020 Cadillac National Master Dealer Award. As Dealer of the Year Award Winners, we also achieved the 2020 Master Dealer Award.

The following are the requirements to receive Cadillac's Master Dealer and Dealer of the Year Awards

The Mark of Excellence Cadillac Performance Recognition Program provides all National Cadillac Dealers with two recognition opportunities:

1) Dealer of the Year: Twenty are selected nationally, and Dealer of the Year is the most elite recognition.
2) Master Dealer: Forty Dealers are selected based on competitive groupings by region.

Dealer of the Year and Master Dealer Programs represent Cadillac Dealers that have outperformed their peer-Cadillac Dealers in the key metrics outlined below. Award winning criteria is as follows:

Sales Excellence Index - Dealers must meet or exceed New Cadillac Annual Sales objectives set forth by Cadillac for the Dealer's market area.

Certified Pre-Owned Sales - Dealers must meet or exceed Certified Pre-Owned Cadillac Annual Sales objectives set forth by Cadillac for the Dealer's market area.

Accessory Sales - Dealers must meet or exceed Cadillac Accessory Annual Sales objectives set forth by Cadillac for the Dealer's market area.

Additional criteria that must also be achieved:

Cadillac Brand Standards - Dealers must meet the Cadillac Brand-specific Standard requirements set forth by Cadillac.

Cadillac Image Facility - Dealer facility must be compliant with a Cadillac Image as determined by the Cadillac Brand Regional Director.

Service Retention - Dealers must meet or exceed a Service Retention score outlined by Cadillac to ensure the required percentage of Cadillac vehicles sold by the dealership are also being Serviced by the dealership.

Local Advertising and Marketing Program - Dealers must be enrolled in regional Cadillac Advertising and Marketing programs throughout the retail year.

Customer Satisfaction Objective - The Dealership must meet or exceed the Customer Satisfaction Survey requirements set forth by Cadillac.